Training

SOFT SKILLS

LEADERSHIP

CUSTOMER EXPERIENCE

FACILITATORS TEAMS

SOFT SKILLS

LEADERSHIP

CUSTOMER EXPERIENCE

FACILITATORS TEAMS

SOFT SKILLS

The need for improvement in organizational results, increased competition and globalization, make Soft Skills the key skills in the digital era.

Our workshops allow the organization to offer integral development opportunities to all its employees, so that they can meet the organizations goals and strategies.

  • Creativity
  • Leadership
  • Teamwork
  • Solve complex problems
  • Communication
  • People management and task planning
  • Adaptability
  • Empathy
  • Constant Learning
  • Emotional intelligence
  • Critical thinking

Methodology: The workshops take place on experiential, transformative and of impact days and are focused on the essence, growth and needs of the person and the group.

SOFT SKILLS

LEADERSHIP

CUSTOMER EXPERIENCE

FACILITATORS TEAMS

LEADERSHIP

Do these questions sound familiar?

  • What to do to increase the motivation of employees?
  • How do I make my teams organize better?
  • How do I promote collaboration between areas and at the organization level?

 

We propose a change of focus:

How do I change others? what can I do to enable more productive teams and organizations with more satisfied people?

The new forms of agile and collaborative work mean that organizations need leaders prepared to manage uncertainty and lead multifunctional teams in a VUCA and digital environment.

These leaders favour an environment where a business vision, participation, continuous learning, agreement to achieve ambitious goals and cco-responsibility prevail.

For this we have two programs focused on the development of the leader:

  • Management 3.0: The new leadership, managing the system not the people.
  • Leader Coach: Paradigm shift “the more power leaders give, the more power they have”.

 

Methodology: The workshops take place on experiential, transformative and of impact days and are focused on the essence, growth and needs of the person and the group.

SOFT SKILLS

LEADERSHIP

CUSTOMER EXPERIENCE

FACILITATORS TEAMS

CUSTOMER EXPERIENCE

“Customers have to be seduced, fans come by themselves”

 

To create memorable experiences for our clients, not only is it not enough to have an extraordinary product or service; we also need personal, relationship and communication skills.

Offering memorable experiences is a differentiation that increases customer loyalty and improves the company’s ompetitive position.

We accompany organizations to provide comprehensive development opportunities to all their employees, to make it possible:

  • Customer orientation and quality in their service
  • Listen out
  • Communication ability
  • Resolution capacity..
  • Self-motivation and self-discipline
  • Empathy and emotional intelligence
  • Honesty
  • Proactivity
  • Self-confidence
  • Goal oriented

 

Methodology: The workshops take place on experiential, transformative and of impact days and are focused on the essence, growth and needs of the person and the group.

SOFT SKILLS

LEADERSHIP

CUSTOMER EXPERIENCE

FACILITATORS TEAMS

FACILITATORS TEAMS

Digital Trainers, Influencers, Tribe Leaders, Agile Coach, … What does your organization need?

 

The success of digital transformation in organizations is intimately related to the interaction between people, teams, systems of which they are a part, and the stakeholders that affect or are affected by it.

In this environment, internal trainers or facilitators have great influence and arecatalysts for change and digital transformation.

Our workshops allow us to develop and learn skills and tools of the digital era:

  • Adaptability and self-learning
  • Speed and change management
  • Critical thinking and problem solving
  • Systemic orientation and co-creation with the assistants.

 

All this allows the groups they accompany to carry out their work in an excellentway, make good decisions, achieve their goals efficiently and create a culture of trust, empathy and collaboration..

Methodology: The workshops take place on experiential, transformative and of impact days and are focused on the essence, growth and needs of the person and the group.






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